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Fontana Vacation Packages

Room was not clean. Bugs found in room.

Beautiful property. Every staff member--from front desk, bar, restaurant, housekeeping, concierge,to bellhops, were pleasant, professional & helpful. Our room was comfortable, clean & quiet. The location was perfect, just a short walk from the art museum. Would certainly stay here again.

Nice clean room. Fun hotel with great food and next to the theatre!

The room was not ready when wevarrived at 5:30pm it was very noisey banging and bumping overtop our head and room on left side so diasppoint told front desk but they check but said there was nothing they could really do ask for discount but that didnt happen either feel like hotel did not follow there policy even tho book with hotel.com still some acommdation should happen. Really disappointed. Cleanliness was awesome so was the housekeeper.

The hotel was in a great location and the breakfast was delicious. The hotel had the friendliest staff ever. Michael was especially nice and talked to us for a while. We would definitely stay here again.

No laundry facilities

The place was a little hard to get to. The staff were very friendly and the room was great.

We stayed at this hotel in 2025 and 2026. The quality of the hotel has gone down during that time period. This is a corporate issue. The studio kitchen had visible sticky food on it upon arrival and the pans had been scraped /usable to cook. The front desk women who checked us in was happy to provide new pans to us. We washed the rest of the dishes upon arrival because there was dust/dirt on them. The bathroom also had remnants of prior guests (dirt/hair). The pool was not usable during our stay and when asked at the end of the stay about how our time was we noted that the pool was too cloudy and the odor was a sign not to swim in it. The front desk person proceeded to act astounded about the feedback. Over 7 days, in a pool that was packed last year, we only saw a few people use it. It was murky and at one point closed due to a chemical problems. But also, if you ask a customer for feedback, don’t proceed to try to gaslight them into believing their experience did not happen. 2025- rating of 9, 2026- rating of 7. We will try another Hotel chain next year.