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Greenport Vacation Packages

The facilities and staff were top-notch.

I had a serious issue with this hotel: I checked my suitcase with their luggage storage room during my stay, and when I went to retrieve it, the staff were unable to locate it. They had me wait for 1 hour while they were trying to find it, and I almost missed my train because of this, despite me telling them multiple times that I needed to leave. Aside from this incident, the room itself was clean and the location was convenient, but this experience with lost luggage was a major letdown. If you're storing bags with this hotel, I'd think twice, or make sure you get a detailed claim ticket and confirm their camera coverage. I've had to escalate this directly with hotel management and am considering further action if it isn't resolved soon.

The room and property was very clean. All the staff were amazing. Would definitely recommend this hotel!

This hotel was great. The location was perfect with easy access to the subway and ferry. The room was clean and spaces. Having a lot of room is rare for a NYC hotel. The only negative was the shower. Water gets everywhere.

The room was very well designed. Packed everything we needed into a smallish space, so it felt spacious! Balcony was nice but our view was building tops! Beds and pillows were comfortable, with nice rain shower head in walk in shower, and separate water closet for the toilet. The staff were excellent, always courteous and helpful. The guys working the front desk enhanced our stay by telling us about the city and how to get where. Special thanks to Jon, Thomas, Justin, Morgan, and anyone else I may have forgotten. It was great being in the middle of Little Italy and within walking distance of the 9/11 memorial and museum, the Hudson River and numerous other things within walking distance. I would recommend and stay there again!