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Hamlet Vacation Packages

This was a really disappointing experience. Our son needed a one-week stay in the area, and we booked this hotel for him that afternoon. As soon as he checked into his room, he called us to say it was infested with cockroaches. He went straight to the front desk, explained the situation, and asked for a refund because, honestly, who would stay in a room full of bugs? Instead, he was told he would still be charged for the first night, even though he left immediately. He found another nearby hotel that was clean and bug-free. I understand hotels have policies, but charging a guest after giving them a room with a cockroach infestation is simply not right.

The room was very clean and it appeared the hotel was updated. There was ample parking as well. The breakfast left a lot to be desired as the eggs and biscuits and gravy were slightly warm to cold each day.

Solo female traveler, $150 deposit returned with no issues. Good area, lots of parking--off main road so lots of traffic. Plenty of food options available nearby. Stayed on 3rd floor; very clean and room smelled fresh. Checked bed and it was clean. Separate sink from bathroom which was nice. A/C worked nicely and kept the room clean. Some loud neighbors at times. Receptionists were all very pleasant. More tv options other than sports and news. Breakfast was the only real letdown, cold despite me coming down only 30 min after it started. Eggs, sausage, toast, and cereal/ bread. Very good coffee.

Great price for the stay.