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Hartford Vacation Packages

The room was clean and spacious! A couple fixes and minor upgrades I would suggest are: Fix the handheld shower attachment, it wouldn’t stay positioned and would just sit in the holder pointed up resting against the wall. The TV was really small for the space and the distance from the bed. A 65-75 inch TV would be great for this room and that huge brick wall. Add more bed pillows as the bed didn’t have a headboard which left a large gap between the mattress and the wall. We had to use the pillows from the day bed to “plug” the gap so the bed pillows wouldn’t fall into that space behind the mattress. A charging station for phones would have been nice on the bedside table. Stocking the fridge with some water bottles and soda would be great, or giving the guest the option of “adding” that to their room reservation for a fee. Maybe even offering to stock the fridge with other items for a fee as well (groceries, drinks, beer, etc) Having access to an ice machine or installing an ice maker in the kitchen would be nice. Make available either room service or a phone # to the restaurant in the building for easy food/drink ordering. Lastly and surely the least, the blinds weren’t quite wide enough for those huge windows, so the morning sun just bounced off the sides of the window frame and lit up the whole room, perhaps add some drapes to the windows to block those small gaps on each side of the window blind. complete light block is needed after a big MKE night HAHA

Awesome

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The only staff member who provided hospitality was Marina in the 1878 restaurant. Other than that, the staff acted as if it was a burden for them to be working. No one looked happy to be there. The food at 1878 Restaurant was awesome. The resort is run down. Not clean, needing repair, bad smells, chipped paint, and stains. They bill you as if it's a 5 diamond hotel but feels like a run down motel. The landscaping seemed like it was done by someone who cares. Never again will we stay there.

Great boutique hotel with nearby parking that is convention in and out. Beautiful rooms. Dog friendly. Yummy brunch places attached to it. Had an issue with our TV remote and they came immediately to fix! Would stay again!

Check in was very pleasant. The lady at the front desk was friendly and helpful. Loved the valet option. The room was nice, (not as spacious as I thought it would be), but nice. The view was ok, despite the fact I had a corner suite…part of my view was construction. Room was very clean and neat. Overall, very comfortable stay, but I would definitely be more vocal than I was about the view.