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Hemlock Vacation Packages

While it might fit the needs of some, there is no way I will ever book there again. I could not accept either room provided. Just too many issues, smells, garbage in the rooms, etc. I requested immediate refund upon entering rooms booked and chose another hotel.

The hotel was a good size. However, it was incredibly dirty. There were no amenities (food) available until after 5:00pm, with the exception of the breakfast buffet. When we one to flower level floor to eat, we saw two mice run out by the food. Unfortunately, we will never go back.

Everything was great as usual, the jacuzzi was a little small.

I am handicapped and was very happy with my accessible room! Plus, the building itself was easy for us to get around in with me in a wheelchair or with a cane. Our room was very clean and beautifully designed. The accessible shower worked out great with the pull down seat and shower hose. We really enjoyed the walking paths by the beautiful lake, with the flowers and wildlife as well. We never had a problem getting a convenient handicap parking place. There are several available, which I've never seen anywhere else. We will definitely return to this hotel on our next excursion to Canandaigua Lake.

In my opinion this is not a true B&B, there is no one present on the property, although checkin was easy with text directions. The breakfast is an extra fee (pricey in my opinion). We stayed 3 nights and there was no service, didn’t even empty our garbage. Not what I expected. The bathroom shower curtain and liner smelled like mildew. There was coffee and tea in the hallways and snacks in the room which was nice.