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Ithaca Vacation Packages

Wonderful staff: especially front desk person when I was checking in!

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First of all, the picture of the exterior on the hotels.com. App and website isn't even the actual place. Whoever owns this place is really taking 2 steps backwards in the quality of the facility. All of the repairs are landlord special quality at best. There was no breakfast I was told they didn't have enough people staying to justify cooking breakfast even though my price included getting breakfast. I mean, if you want to count three day old, hard boiled eggs, half a loaf of bread and like two or three bagels breakfast, then I guess. The air freshener was so strong. It sent me into a full blown asthma attack. In the middle of the night. I understand it's an old house but having to let the water run in the shower for twenty minutes before I got any hot water was a bit much. The soap shampoo and conditioner dispensers on the wall look disgusting because instead of letting them run out and cleaning them before they put new product in, they mix different products in so it looks like somebody threw up in the containers. Or just use the same stuff all the time. Its not hard. There was also lots of clutter and look like areas being used for storage that were right out in the open to be seen. This place used to be top-notch, but now it's average at best with owners that look like they do the bare minimum at most. I was really disappointed. And after reading the responses from the owner to people's reviews, they seem very unprofessional, rude, disrespectful and confrontational. I