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Keene Vacation Packages

She was very blunt and kind. She understood how late our flight was has comped us another night for in the future when we come back. The room was clean. It’s a beautiful location, very quiet and peaceful and enjoyable.

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

Overall good experience.

This hotel is super unique and located in a very historic building. It’s incredibly decorated and has a perfect Adirondack feel. We really enjoyed our time there. The restaurant on the property has outstanding service and food.

Staff was friendly, room was cleaned, did not use amenities, only stayed one night.