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The room was pretty dirty (of the looks reasonably clean but socks immediately turn black variety) and there were several ripped bags full of trash sitting right outside the door when we arrived, as though housekeeping had once intended to dispose of it but had forgotten. The clerk asked us if we would mind hauling it downstairs and he would be able to dispose of it later so I had to re-bag and dispose of somebody else’s impressively large and messy trash pile. They didn’t have bedding for the pull out bed anvailable. And of course the AC didn’t work in the room. Stay away from here if you can avoid it.

Beautiful historical hotel. Front desk was pleasant. We only were stopping on our way to Canada.

Lovely, new property with ample bedroom space and lots of amenities. Wish we could have stayed longer! The only negative was breakfast at Fields where the service wasn't very good nor the food.

The location, the decor and furnishings, especially the layout of the suite were all good. However, there are several shortcomings that hugely let down the profile of the property (e.g.,upscale restaurant onsite) and hence the guest experience: 1) Housekeeping - it was not spelled out clearly during check in that it was by request only, but mentioned in fine print on the jacket for the access keys, which is easy to miss. There was no literature related to the property in the room (nor was a safe). We made several requests for housekeeping which largely went ignored or partially filled after follow ups. No vaccuming,trash was left in the room and bed was not made. Very lean housekeeping staff milled around in the main building area mostly. 2) Access keys failed a few times. Excuses given were technical glitches and "doorway batteries were failing". 3) Breakfast was especially underwhelming given the profile of the property - it is a tiny breakfast area, and food selections are poor. The breakfast lady left on her own was overwhelmed and cranky, while across the hall, the idle desk person checked her phone. The coffee tasted awful, like watered down swill. No signs on the food items either, causing confusion. Guests took care not to bump into each other all the time. 4) We heard excuses like "managers are out on vacation"; "it is new management trying to figure things out". There was no evidence of managerial oversight anywhere. Wish we knew this during the booking process.

The property/inn was adequate for what we needed. The room was clean and we felt safe. The virtual check in kiosk was cumbersome to use and I missed having staff to assist. The ice machine was either empty or not working. The hallway had a broken kid’s necklace on the floor that was there the entire time we were there so I know it wasn’t vacuumed. And unfortunately police were present for problems in the parking lot three times which left uncomfortable. For the price I expected more.

Parking pretty easy, great staff. Room was nice, clean, nice bathroom.

One of the best facilities we have stayed at. Price, parking, clean, comfortable excellent wish we had made this our first stop. Thank you for being a great place to stay.

Old building. Broken air conditioning but they gave us a fan. Probably great in winter.