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I called and left a message as well as through the app to try to cancel or find out the fee to cancel and did not receive any response from the hotel

Very good!

Well, after a long drive, when near to PECAN Street Intercontinental hotel in San Antonio around sunset time, called them for self-parking options. They said they don't have self-parking, only valet parking, though I saw self-parking option @ 80% off while making reservation via hotels.com . When we arrived at the hotel's valet parking, i inquired with them about the self-parking option, and they said yes, but its in the next building out in the street. So i found the parking structure, located diagonally across the hotel, parked there and paid via parking facility's website using their QR scan code Visible on walls. During parking I got few mosquito bites, and my wife got few mosquito bites too at the hotel's valet parking area where she was waiting for me. Then finally we reached to the check-in counter. I mentioned to the receptionist about the 80% self-parking discount, and they knew all about it, and gave me a code to use while paying for the self-parking. I was able to claim the discount when re-accessing my parking details. After a trip to Riverwalk that night, while sleeping tired, next early morning around 4.30am, Emergency alarm beeping and asking all guests to vacate the rooms immediately and go to stairs. We heard on the floor, Guests started leaving their rooms. We got ready in few minutes to leave and I called the operator if still is emergency, and they said, no it was a false alarm, but they did not make any announcement for it being a false alarm.

This was our 5th year for our annual girls trip. We absolutely love it here. Everyone is so kind and happy to help. Resort is spotless. My only complaint was we asked for more towels for the pool area and were told we can only have 1 even though there were 50 folded towels available. If it’s a problem i have a solution.. get bigger towels!! Also, maybe have someone washing them throughout the day.

Would visit again every year

Very large room, nice kitchen, great for extended stays

I enjoyed having a mini kitchen, very helpful. The breakfast muffins were old. Night before I had an 8 hour drive ahead of me the fire alarm went off all night/morning. Staff was apologetic but I was so irritated it did little to calm my nerves.