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Marlboro Vacation Packages

Room was clean, there were many flaws but great for a room to sleep in. Staff were nice but could be more attentive. The hotel is quite run down, patches of carpet ruined, bathroom had black mould and the air con has many issues. Maintenance man came up to help me with my air con after it started making an unusual sound but he couldn’t speak English so there was a barrier there and problem was unresolved. It soon sorted itself the next day but slept the night without air con and in 25 degree heat, was not ideal. Really strong sour smell coming from reception and lobby area, very off putting but thankfully it does not transfer to the rooms. Great location and accessible to many different attractions and food places and easy to locate to and from the subway. It is a very safe and secure hotel, great for a solo traveler (especially female!), the area surrounding the hotel is quite clean, quiet in the evening and overall very safe. On the whole, it is very basic and gets the job done if you’re not asking for much. Rooms have their own iron + hairdryer which is excellent. Very expensive for what it is, but overall, decent enough for New York!

Excellent

Lady at check in rushed through the process and grabbed our credit card and inserted it to pay for the $45/day fee (no idea what it even covered and wasn’t explained when asked). The rooftop bar was open to the public and required a reservation that was not explained ahead of time and the guy at the Elevator was rude about it. Overall, Location is not ideal, it is almost a mile to the closest subway, and there are not many food options close by. The staff throughout the trip and at the end at checkout were really nice including the bag storage. We’ve been to NYC multiple times and decided to try something new and overall was disappointed by the “amenities” fee and inconvenient location. Overall experience was not horrible, but I would not recommend this hotel to somebody.

Amazing Hotel, perfect location, great shopping and restaurants nearby for sure I will go back again