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Merrick Vacation Packages

The Lotte New York Palace is a beautiful hotel, and overall we really enjoyed the property. However, the beds were surprisingly squeaky and uncomfortable. Considering the price and caliber of the hotel, I expected a much higher-quality mattress and a more comfortable night’s sleep. Upgrading the mattresses would make a significant difference in the overall guest experience.

Staff at both the front desk and the bus captain's desk were outstanding. Breakfast was marvelous. The room was basic and the shower did leak badly. However, any negative about the room was well made up by the hotel's location in Times Square and Restaurant Row. I will return.

NOS ENCANTÓ EL HOTEL, MUY ATENTOS, SUPER LIMPIO. CELEBRAMOS AQUI NUESTRO HONEYMOON, NOS DEJARON UN DETALLE EN NUESTRA HABITACIÓN X DICHO MOTIVO Y NOS HICIERON SENTIR ESPECIALES , LA PASAMOS ESPECTACULAR. UN SITIO MUY ESPECIAL PARA NOSOTROS. VOLVEMOS PARA CELEBRAR NUESTRO ANIVERSARIO CON USTEDES Y EN NUESTRA CIUDAD FAVORITA, NY..😍

Very convenient to get to Broadway shows.

This was the best hotel stay I’ve ever had. I travel weekly for business so I have stayed at many hotels but the 1 really stands out as exceptional. The staff were so friendly and welcoming. The location was so convenient to get to Manhattan. The ferry dock is a 2 min walk and there’s tons of good food around the area as well. The room was immaculate and we loved the filtered water refilling station inside the room. The internet was easy to connect to and the TV was so easy to connect to my phone. The AC worked great and kept the room cool. The rooftop had great views of the city. All around we really loved this hotel and felt like it was totally worth the money. Next time I return to Brooklyn I will definitely be returning to the 1! Thank you so much for the great stay!