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I’ve stayed with Niagara crossing before, and there have always been issues with building maintenance, but they did not affect my say. This time there was my rain storm, and rain came in the windows of our room. Upon inspection, the seals on our window, were cracked and broken, and it was obvious that rain had been coming in for quite some time. The room smelled musty and it goes without saying that the dripping woke me from sleep and kept me awake until the rain stopped. I let the front desk know about the leak in the morning, and I was not provided any kind of accommodations or even an apology. Very disappointing.

The location was excellent - in a lovely tree filled neighborhood within easy walking of the main commercial streets. The room was comfortable, clean, no frills, but did have a little fridge. no complaints. But there is a general air of disinterest in the details that make for a truly pleasant experience. The Keurig coffee maker in the lobby of the guest building was a plus, but no milk, only artificial creamers. There were unwatered dead plants in the public areas and the inn went cheap on guest toiletries and the continental breakfast. The mini pastries were stale and tasteless. There is a restaurant in the inn with lovely outside seating, but dining experience was disappointing the food was only fair. A tomato salad special - about $16 - had only 2 small pieces of chopped tomato. Service was friendly and reasonably professional. This would be a great place to sit outside for drinks.

We had a wonderful weekend stay at this house! Clean, comfortable, and had everything we needed for a relaxing getaway. The location was perfect—peacefully tucked near the mountains while still being just 5 minutes from town, making it easy to enjoy both nature and local shops and restaurants.

The pool was a lot of fun! There is even pool toys and stuff for kids to play with. My family loved the house. The beds were super comfortable and the room darkening curtains were so great. My family was very comfortable here!

rude unhelpful stuff dusty room no hand soap🗿 breakfast is not included, we bought it and it was terrible(the food is terrible and the service was soo poor) i called stuff and asked if they could bring me 2 forks and they answered we have them downstairs, so i had to go and search for forks by myself wearing my pajamas the room is very small and we could find where to charge our phones because almost every charger was broken.

Love. It!