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Oriskany Falls Vacation Packages

We were not able to stay in our room because the police had closed down all the streets around it for fighting. We were refused a refund. Worst customer service I have ever experienced.

The bathroom was underwhelming

The room was clean but the bathroom sink was clogged. The toilet needed work. The phone in the room did not work. I had to fix that. The shower drain wouldn't drain. The tub wouldn't drain all the way. It took the the 24 hours to get a maintenance man there to take a huge hairball out of the drain breakfast area. The eggs were cold. When I asked for Mel the lady just pointed at a small container about I said it was empty. She walked away. Didn't come back for about 20 minutes. The room I couldn't really sleep sound because of the noise that comes through the ceiling. I wish the manager would have returned my message or call me The hot tub the water was perfect and cleaned but it was low. When I told the maintenance man he said he would get to it but never did. Plus I was down there one evening. I got in about quarter tonight and they kicked me out right at night. I'm a paid customer and I can't use the hot tub. I thought I was told that the pool area closes at 10:00. Well that was a mistake. They rudely rushed me out at 9:00

Belle chambre rénovée et propre.

The room was very nice and the wait staff at breakfast was exceptional!