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Orleans Vacation Packages

The rooms were ok clean there was some maintence problem with the handicap shower. The hand held shower leaked and sprayed water everywhere. The property is older and the carpet shows it. I requested and paid for an handicap accessible and a king size bed with sofa. When we got into the room it was only a queen size bed. No sofa, not even a chair to sit in except the desk chair. I called the front desk immediately and was told it was the only room handicap available.

convient location, indoor/outdoor pool was nice, our bathroom was in the middle of some minor damage/renovations. Front desk staff were friendly. Restaurant seemed understaffed was unable to get breakfast went off site.

Clean room

Staff were very nice, but I probably won’t stay here again. While the room was clean, the bathroom had a very strong musty and bleachy odor that never really went away. I also requested a rollaway bed three times and was always told it was there or would arrive. It never did arrive, and I finally gave up. There was no soap in the shower and not enough toilet paper, but I was able to get those at the front desk. The airport shuttle was prompt. Parking was good, and there was a nearby Meijer you could walk to if you needed anything. Staff didn’t keep the ice water in the lobby filled. Our upstairs neighbors were pretty noisy. Overall, because of the friendliness of the staff, I would rate this hotel slightly above average, but with the abundance of hotels in the area, I wouldn’t stay at this one again.

No problems. Breakfast had plenty of options and was just as good as some restaurants.

Beautiful hotel with 2 amazing restaurants inside. Very clean and comfortable. The staff were very friendly and helpful. I will definitely stay here again!

This property stated there was an outdoor pool, there is NO outdoor pool.