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Penn Yan Vacation Packages

Nothing was right, the room was not very clean smelt musty. Wi-Fi did not work. The telephone was disconnected from the wall. Only two towels for a two queen/double room. The staff kept apologizing that they were in the middle of a transition, which has been going on forever

The property is very worn in the rooms and halls. Outdoor lighting at parking and the entrance we were told to use was almost non existent. We had difficult navigating walk and steps until we knew it better. The place was very clean. Desk staff pleasant, helpful, speedy. Breakfast buffet was large and good.

It is a bed, toilet, and shower. That’s it. Don’t expect more

Customers need to know no customer service in house, all you do to check in is online so it is hard for old people. I am helping one old lady to check in. And she had no clues