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Phoenicia Vacation Packages

The staff were very friendly and accommodating. It’s was a great place to stay at first my weekend trip.

Perfect location on South Beach. You can walk everywhere. Staff were amazing, very attentive and friendly. Breakfast included with room was very convenient. Room looked to be recently renovated which was nice . Only downside was a green throw rug under the bed, it was thick and a slight trip hazard. Also looked dirty. Beach right across the street, they offered beach towels and had chairs available.

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Xlnt

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

We enjoyd our stay at the resort but I was disappointed of the high price of the parking fees and which were collected at the checkout.

The View, was so NYC..... LOVED it... The Breakfast was spectacular......