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Polacca Vacation Packages

Very clean other than the single ant on the table that we made quick work of. Very good use of space. Spent one night and will stay there again when back in that area.

Hot tub jets weren't working properly. Just shooting water onto pool deck; anywhere but in the hot tub itself. Not a big deal -- unless you book a place because they list a hot tub as amenities, which we did. Disappointing.

Everything was great except the spider we saw on the wall when we first walked into the room

All the hotel facilities are attractively designed and very nicely furnished and decorated. Despite that, a stay in this hotel would best be enjoyed by guests who eschew human contact. In my three nights staying in Bespoke, I never saw anyone, neither any guest nor any member of staff. No one was at the front desk at the time of check in and, when I called the hotel's phone number, I got the impression that my call was an annoyance and that, rather than seeking a person to help me with check in, I should just follow the written instructions that were emailed to me. That did not make me feel welcomed. I was left with the feeling that if I had any questions or concerns during my stay, I had best just deal with them myself because hotel staff would be bothered by any questions or concerns coming from me. Guests who enjoy that sort of relationship with hotel management would have a very nice stay in this hotel.