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Pollock Vacation Packages

One of the worse places to stay at. The room had dead bugs of some kind in the bathroom. The door to the next room was sealed with electrical tape. The colour of the room was a dark dingy grey, nothing like the picture. Please don't paint rooms dark colours, a neutral off-white works just fine. The bed linen was clean and nice at least. The whole property is busted and shady. The blinds in the room had a painting of a snowy mountain cabin. Why? This is in Alexandria. If just felt like they got this stuff from some roadside dumpster. Mr. Patel has money they bought all the hotels in the area - please consider spending some of it on an American decorator who can help with colour selections and decor.

Na

The 2nd elevator has been broken for MONTHS plus some more MONTHS Front desk staff super nice Hallway smells damp and moldy Room meh… Staff a male staff (white young mid weight) was waiting for the 1 elevator he had broom dustpan and his phone he was watching something on his phone elevator finally came to take us up he almost ran over gentleman getting off elevator and didn’t hold the door for myself or other guest, he didn’t ask what floor I was going to I had to tell him which floor to press for me he was standing by the board still watching his phone. he was staff not a guest a little etiquette training my be needed Oh and the fire alarm went off in the middle of the night we were told this happens frequently…

Terrible. We did not get the room we booked and didn’t stay there. Staff couldn’t help because we went through Expedia and said they had nothing to do with it. I will be requesting a refund.