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Poughkeepsie Vacation Packages

We thought the grounds were spectacular in terms of features and maintenance. However we were less impressed with our room. We were in The Rockford section of the main building in a room that was slightly below ground level. Our first issue was that the room had only one chair. Next, the room was dimly illuminated - two 'arc' lamps over the bed - one each side, and a small desk lamp. Ceiling light in the entry foyer and bathroom were efficient. Next we noted that security safe did not work - it could not accept number code number entries, even after multiple tries. We finally realized that the batteries were probably dead, so we contacted the main desk who sent an engineer, who did not have the proper screw driver head, and had to come back. He resolved the problem by replacing the batteries. Then, we noticed that the carpeting in the room was rippling in a number of areas. Then, we had a problem with the desk lamp which failed during the night, and we realized it now needed a new light-bulb. Another notification to the main desk, and an engineer with a replacement light bulb. Then, we noticed that the lights in the vanity bar over the sink had two light bulbs burned out. Then, after we had placed a "please make up room" tad on the door handle when we left at 11:00am, upon our return to the room at 4:00 pm, the room was not done; we had to notify front desk. We thought the room could greatly benefit from an overall update. Despite these issues, we would stay again.

Rooms were very clean, well decorated however bathrooms were not. Parking was accessible and perfect. Some appliances did not work like iron stained my clothes and coffee machine did not work. Everything else was fine.

We chose the Stamford simply for convenience and cost but we were impressed with our room and the amenities of the hotel. It was a busy night but the halls were quiet and staff were not overwhelmed. We ate room service from The Bar and the food was good.

Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.