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Riverdale Vacation Packages

Nice place

Pleasant stay--greatStaff and Good Value! My boyfriend and I had a very pleasant stay at the Econo Lodge & Suites in Auburn, Michigan. Although I was extremely disappointed with the booking experience through Hotels.com, I want to make it clear that the issues were not the hotel's fault. In fact, the hotel staff was wonderful! They were very kind, accommodating, and welcoming. They allowed us to check in early and check out late, and they genuinely seemed to do their best to make sure we were happy with our stay. They succeeded, and we truly appreciated their efforts! My frustration was with Hotels.com, not the hotel itself. When I booked the room, the description and listed amenities indicated that we would have a private jacuzzi or whirlpool. Unfortunately, when we arrived, we were given a standard room without one. I spent almost $100 expecting a jacuzzi room, so this was very disappointing. I also felt that I was overcharged for the room. I contacted Hotels.com to address these issues, but they denied responsibility and failed to offer any accommodation or resolution. Despite the booking issues, the hotel itself was actually 1 of the nicer places I've stayed in. The staff treated us well, the experience was pleasant, and the hotel offers good value for the price. My boyfriend and I would absolutely stay here again! My recommendation: I would definitely recommend the Econo Lodge & Suites in Auburn, Michigan, especially for anyone looking for an affordable and pleasant stay

Ok, sort of run down.

Staff members came in high, the property was sketchy and felt unsafe. The door to my room didn't fully close and the bathroom shower head was rusted.