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Sacramento Vacation Packages

We were just swinging through on our way to San Francisco and needed a quick place to crash and I didn’t check the reviews first. The hotel was comically bad, with old grime in the windowsills and furniture that looked like it had been found in the street. Bathroom rack was broken, no soap or shampoo or coffee. The floorboards were held together with a sticky tar, and the room had been completely painted over, including the plugs and switches and parts of the door. The guy at the desk was nice enough, but if you were trying to put together “crummy hotel” this is what it would look like. I didn’t see any of the cockroaches, but others were complaining about, and in terms of functionality we were able to sleep, but as others have pointed out, it’s in a terrible neighborhood and even though we came in late, there were shady characters hanging out on walkways and sleeping in cars in the parking lot - definitely the bad side of town. It does seem like people are reviewing these reviews, so if you want to do something about it, even just changing out the plate covers for a few bucks, fixing the broken fixtures and basic general maintenance would really spruce the place up. It was about the same price as a motel six but it didn’t meet that basic standard of a room you would feel comfortable sleeping in.

I had a wonderful experience overall. However, the morose and non-hospitality-centric individual the front desk needs a severe reality check. Upon calling the property, interacting throughout the stay, and check-out, the 'guest services' individual lacked empathy, understanding, and conflict management. He/She/They certainly tarnished a great time, especially when attempting to retrieve an incidentals receipt which is not furnished from the third-party booking.

Great location

Very new looking hotel. Beautiful rooms and grounds. Super clean! I loved that they use text messaging to communicate with guests. Our TV wasn’t working so I texted the front desk. We went to dinner and when we returned the TV was fixed! They were awesome!

Clean and close to a lot of places!