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Fantastic location, everywhere in the city is walkable and the airport bus stops nearby. Staff are lovely. My room this time wasn't as good as usual - very small and too hot - but well furnished and spotlessly clean

We didn’t get to stay long but the staff and everything was amazing! Everyone was so friendly and really made our first night in Scotland something to remember, even with our late arrival. Highly recommend!

As a solo traveler, This is a fabulous place to stay. Great food, comfy bed, friendly staff. Can’t say enough good things about this place. Only downfall is there is no elevator and I was on 3rd flr. Was a great work out though. Prepped me for all the stairs at the castles I visited. Oh and they were extremely busy with the locals hanging out in the bar or coming to have dinner. First night they had a Scottish wedding reception, second night was a couple birthday parties. Made for entertaining people watching.

It’s…fine. It is a stunning building as reflected in the exterior photos, and the downstairs interior has some beautiful rooms. That said - the more you look, the more you see signs that the property is well due for renovation. The room itself was okay, but far from spectacular and clearly lacked attention to detail. The bed was comfortable and king size as advertised. However, while two king single size beds pushed together to make a full-size king is not uncommon, in this case the mattresses were somehow different heights; so one bed was noticeably lower than the other. There was no guest book/information folder that would normally contain a room service menu and information about the hotel. When I queried this with the staff I was advised this is normal. It’s also worth noting that the hotel does not have a laundry service despite it being advertised on Expedia. The drain cover in the shower was broken, and a wardrobe cupboard door impacted the main door closing arm mechanism every time you opened it. Just small details were absent like the information folder, saucers for cups, body wash but no shampoo or conditioner. The room was also showing signs of needing maintenance such as painting touchups that had been started but not finished, so parts of walls were different colours and other sections were noticeably chipped and scuffed. The bar area had a notable unpleasant smell, though Ola’s service was great. We ended up leaving a day early and accepting no refund.

Excellent overall. One minor suggestion is to have a bin in the bathroom to be able to dispose of sanitary products.