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Spencer Vacation Packages

AC in main area not working, one of the main area ceiling fans not working, sliding glass door lock broken (could not be secured). Microwave could only plug in facing the sink. Lost power for 3 hours. There is no "water dispenser" unless they are talking about the sink faucet. No handrail on one set of stairs leading to 2 bedrooms.

The rooms was excellent! Love the little patio out back. The restaurant was good, the staff was very attentive, professional and kind in every area.

The cleanliness and quality of the hotel were excellent and I liked the location. I was traveling with my 12 y/o son, and my biggest complaint is that they put us on the 4th floor directly under the rooftop bar which stayed open until midnight. It sounded like people were moving patio furniture around constantly until almost 1 a.m. making it difficult to sleep. I feel the staff should know better than to put kids directly under the rooftop bar! Otherwise, we really enjoyed our stay.