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Springwater Vacation Packages

One of the worst hotels I’ve ever stayed at. Advertised free breakfast which was a lie. Asked the hotel about this and they said they gave bi breakfast. Asked for a credit and denied. Picked the hotel due to location and free breakfast. Smelled like smoke. The tile in the floors popped up. Had hair in the shower and sink. Wasn’t clean at all. Felt like I needed to shower as soon as I got home just to recover from the hotel.

We had a room where you had to walk up two steps to get to the toilet--not very safe especially in the middle of the night. Parking lot filled with potholes. Needed to climb two and a half flights to get to our room. Less than a half of roll of toilet paper with no spare rolls. We stayed here once before and had a much nicer experience but after last night will not stay here again. We actually left in the middle of the night to go home. There are no amenities to speak of except for a couple bottles of water and some Keurig coffee capsules. For the amount of $$ that we paid for this room, not acceptable!

This was my first time staying at this facility. Getting the key using a code texted to me was hassle free. The room overall was pretty clean/nice. The shower head and pressure was great!! Always a big plus! The bed and pillows were too firm for my liking but I made due. I like where it is located on Monroe Ave. Wifi was easy to access. The heated toilet seat was a bit weird to me, so I turned it off. LOL :P All in all the hotel was better than I expected.

Our room had wallpaper coming down in the bathroom. There was mold/mildew in the shower and around the glass in the shower door. The room is not regularly cleaned as there was something very noticeable on the side of one of the nightstands. I would not recommend this hotel and especially at the price I paid. Find another Hampton Inn down the road to stay at.