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Upstate New York Vacation Packages

Noise in my room and toilet didn’t work

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

Ive stayed at this hotel a several times over the years. Sadly, I feel like the general up-keep and design asthetic is looking outdated. Service was fine. Location is good if you dont want to deal with crowds in Mid town. Food in restaurant yummy.

Great for a date night getaway . Staff was kind and helpful. Would definitely stay again.

Completely caught off guard by this property: The Expedia photos looked great, the lobby was fine but the actual room was shabby and sub-par. The room and bathroom had the bare minimum amenities, smelled of stale cigarette smoke and was generally below expectations. Probably ok for a budget vacationer but I’m making a note to avoid this for a work stay.