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Wallace Vacation Packages

Staff was awesome, in particular Christine. She went out of her way to be accommodating. I stayed last year and the hotel was nice. However, the new ownership has done an amazing job on the room renovations and taken the place to the next level. I spend about 2 weeks every month in different hotels and there are very few that stand out but this one does for the cleanliness, renovations, location, etc. When I find a good one it is hard to tell everyone how wonderful it is because I don't want the property to become too popular and then I would have to find another spot. The Three Seasons Restaurant next door is also fantastic; although, I always get the Perch Dinner (pan sauteed).

There's nothing between the rooms to reduce noise. The hallways are the same and every conversation could be heard by passing guests and staff. We could hear everything on all sides of the room we were in. (This is in the newer side of the building.) The tvs in the neighboring rooms sounded as though they were right in our room. The staff double billed me, but did reverse the transaction when I brought it to their attention. The elevator was out when we arrived, but they did repair it while we were there. The phone did not work in our room. The lights were dimmable in the ceiling (no other light fixtures in ceiling only two lamps in double room). All lights flickered suggesting electrical issues beyond the elevator malfunction. Not worth the prices being charged for the rooms and lakeview. Likely the bar and coffee shop are all that's keeping them afloat.

It was clean and well maintained. Breakfast was delicious.