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The only issue I had was a bad musty smell in the room.

Very nice staff. Clean room. Everything was good. Would go again. And would recommend.

Ants in bedroom on night stand

The coffee/breakfast area was never cleaned from the morning. We checked in after 7 pm. There was pancake batter smeared across the counter and down the front of the lower cabinet. the next morning the new breakfast foods were laid out on the dirty countertops. Disgusting. The bedroom had a sticky floor and the sleeper sofa was all stained and old looking. For a recently renovated hotel it was disgusting. If it wasn't non-refundable we would not have stayed. At least the bedding was clean. Comparable price to other Syracuse hotels, stay somewhere else.

Unfortunately, I don't think the carpets have been vacuumed in a long while. The pool and pool area were spotless and very nice.

Parking situation is a bit confusing but once figured out the stay was clean and comfortable

Parking was great. Very pet friendly. Staff was very polite, efficient, courteous. Property could use some small cosmetic repairs but overall nice property