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Wilmot Vacation Packages

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As someone who has held many customer facing roles, I truly do not wish to give anything lower than excellent, however, I would not stay at The Westin Milwaukee again. The front desk staff on-site were kind and helpful, and the hotel itself was fine for our stay. However, the rooms are definitely showing their age and could use some updating. We also experienced significant pre-arrival communication issues with management prior to checking in, which made the process far more stressful than it should have been. Overall an okay stay, but there is immense room for improvement in guest service coordination and room modernization.

Excellent location, very clean rooms and friendly staff. Would recommend!