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Witherbee Vacation Packages

This is my first experience with online check-in and no front desk clerk. I had to phone to figure out what I was doing wrong. No instructions for the door lock. TV had streaming only, no regular channels. Curtain rod fell down when I tried to open the drapes. Asked for first floor room due to mobility issues, but got a second floor room. No one there to ask for a change. Bathroom tissue holder installed wrong, so roll kept falling off. Took us a while to find the control for heat. Furnishings did not match website photos. Breakfast very basic. The handyman who was present, but did not speak English, was very helpful and did the best as he was able.