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Alpha Vacation Packages

There was some remodeling going on such as new carpet being put in, but other than that everything was very clean

Staff was friendly and helpful. Property is dated and needs attention when being cleaned. Breakfast was outstanding. Bed was really comfortable. Good value but unsure of whether we'll return.

We were disappointed in our stay, especially since it's so expensive! Our room was supposed to be ready at 4 o'clock, at 4:30. They still hadn't contacted us so my husband went to the front desk to inquire about it. The gentleman there said that he had been trying to contact us, but it wasn't working.(?) We got into the room and it wasn't as expected. There were a couple of things that were broken in the room, and the fireplace had such a low flame that barely any heat came out of it. Overall, we were disappointed. I doubt if we will ever go there again.

The staff here is wonderful, and it looks like the owners are trying to make improvements, but the maintenance issues were hard to overlook. When I arrived at 9:00 PM, it took four different rooms to get everything working. The first room had a chirping smoke detector, the second had a broken TV, and the third had both a chirping smoke detector and a dead phone. The front desk attendant was incredibly polite and apologetic through it all, eventually inspecting a fourth room herself before moving me in. Even in that final room, the security bar had been ripped out of the door. This feels much more like a hotel for traveling workers than a family spot. I appreciated the great customer service, but I would only stay here again as a last resort.