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Burkettsville Vacation Packages

The property was in very poor condition. We did not feel comfortable staying here.

The check process was terrible! I had no idea it was “unmanned”, needed a security link, etc. When I booked it.

This property has great stock photos, but don’t believe the hype. The biggest disappointment was the pool. It was dirty. The filtration system wasn’t working. The water was cloudy and my husband spent a lot of time picking hair and bugs out. The hot tub was the same. It’s the only reason that we booked at this hotel as opposed to others because of the indoor outdoor pool. There was a dog in the pool as well which normally I wouldn’t mind, but the pool was already dirty. There was oxidation all over, and when the staff came to clean the room, they just pulled the covers on the bed and took away the dirty towels. The best thing was the server in the concierge lounge. She was an Asian woman who was very accommodating and kind and went above and beyond. When I told the front desk about the pool they sent someone to just scrape off the bugs but on the inside pool only. They didn’t come to the outside pool. I wonder how many health regulations were broken because the filtration system was not on.

Room was clean and staff was very professional. Plenty of parking spaces and had great options for breakfasts.

The AC went out on the hottest week of the year. It was 94 degrees outside and 85 in the room at 12. I slept under a wet towel with the door open to the hallway because I was too tired to go downstairs and deal with it and then told the front desk staff the next morning and she asked for my room number and said she would send someone to fix it. I got back at 2am the next night and it was not fixed. front desk said that it must have been forgotten to be written down and they would do it. I watched them write it into a book under the desk. I barely slept at all, and spent all day out of the room because it was too hot to stay in. The third night it STILL was unbearable and I went down to try to check out and get refunded and was quickly given a newer, cleaner room on the 4th floor that was so cold I almost cried. It was a relevation. Like man discovering snow for the first time or something. Still, I would never stay here again.

A basic hotel amenity -wise, yet immaculately clean, comfortable clean bed, plenty of hot water in the shower, quiet, & well maintained. What more could one want.

Room was beautiful and clean! Pool was murky anf hot tub was not heating. My reservation was online and based on amenities. The out oc commission sign is located at front desk upon check in. This is a little bit misleading and slight rip-off. Other than that, breakfast was fresh and delicious!. Mufins taste pre-packaged.

The pictures online were deceiving. It wasn’t the cleanest of hotels either. We had to go through four rooms to get a half way decent room. We will not stay there again.