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Clearlake Oaks Vacation Packages

Ideal for the location!

Clean rooms, no room amenities except soap and shampoo/conditioner but they did bring me slippers when I asked. No room service but you can DoorDash food or grab something to go from the restaurant during certain hours - you do miss out on the room service experience though Complementary ( la colombe) coffee and tea in the AM was a nice touch. Employees super helpful and let me borrow their personal charging port overnight when I forgot mine (another employee insisted I buy one from the hotel). Location is good, worked well for me for a one night stay for work but wouldn’t want to spend the week there. I’d go back for a similar type stay.

The staff was okay it was the property it’s self. We can start by the fact as soon as we walked in and turned the lights on we saw roaches crawling everywhere. The windows are the the small ones that are open at the bottom and it’s extremely hot in the room. The windows also had plants coming into the room from the outside. We got a 2 queen bed room and the room was closed halfway and while one side of the room had an ac the other room was extremely hot. The whole place also smelled extremely bad. The parking situation was horrible as well there are limited spots and when it was raining no one opened the gate in the morning so that we could go back in and we didn’t have a space to park. Overall I would not book. The only good thing was that it was close by to SoFi Stadium.

Location is great. Customer service to accommodate for special request was really excellent. Thank you and I would stay again.

I had an incredibly frustrating experience at this hotel due to a complete lack of basic amenities and helpful service. My flight out of LA was late at night, well after the 11:00 AM checkout time. When I asked to leave my bags for a few hours, I was told that my luggage was "not their problem." Basic luggage storage is a standard service for almost any hotel. If a property does not offer it, that policy absolutely needs to be clearly advertised at the time of booking so guests can plan ahead. Because the hotel hid this information, I was forced to waste my precious last day in LA dragging my heavy bags all the way to a downtown storage facility at an extra, unexpected expense. The hotel's total lack of accommodation and dismissive attitude completely ruined the end of my trip. I will not be staying here again and strongly advise others to look elsewhere if you expect basic hospitality.