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Forest Knolls Vacation Packages

Clean comfortable and convenient to almo square

The view was great. The room was clean. The service staff (front desk) was terrible. BEWARE OF YOUR CREDIT CARD WITH THIS HOTEL. I had to call for my itemized bill four days after checkout. I noticed the charged amount was higher than the Expedia amount and when I got the bill, there were two restaurant charges on two separate days. SF is a foodie city—why would I want to eat in the HOTEL restaurant?! I didn’t eat there at all and when I called to find out what happened, I spoke with Peter who put me on hold for 17 of 20 minutes before I hung up. I called back and was connected to his voicemail. Called back a third time and spoke with Ashley who apologized and gave me the Assistant GM’s info. There was no apology from Peter for THEIR ERROR. Yeah, I got my money back but when you give your cc for incidentals and the hotel allows for THEFT by anyone walking into their restaurant or bar and charging a room without verifying guest identity, then they leave their guests and their financials exposed. This has never happened to me in all my years of domestic or international travel.

We’ve come here a handful of times with and without our pup. Each time we’ve come, the doggie bag just keeps getting better. The staff is accommodating, thoughtful and exceeds our expectations. There’s morning coffee and pastries, evening wine happy hour and 2 restaurants onsite. Their room service is amazing! Food arrives hot and usually less than 30 mins. The trails and the property grounds are meticulously maintained and perfect exercise for our pup. Savage loves this property and so do we. Thank you for always a 10/10 stay!

Efficient, on time airport shuttle, spacious rooms, comfortable bed, terrific breakfast, generous check out time and a lovely walk right out the back door through the shorebird sanctuary. We will come back next time we are in the Bay Area.

Great service