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Glen Ellen Vacation Packages

A great, affordable and simple hotel to stay at in San Francisco, in a safe area, with free parking that is on site and safe!

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I had a great experience at this hotel! Will stay here again when I have to be back in SF.

Disappointing 4-Star Experience: Noise, Disregarded Requests, and Misleading Information Rating: ⭐⭐ / 5 I recently stayed at the San Francisco Marriott Fisherman's Wharf and left highly disappointed. As a 4-star property, I expected a certain level of basic comfort and customer care, but my experience fell completely short. I specifically requested a quiet room when I check in, but I placed in a room directly impacted by loud overnight construction noise that made it impossible to get a good night's sleep. When I approached the front desk to ask for a room change, my request was rejected with zero effort to find a solution. To make matters worse, the front desk gave us misleading information about the property amenities. We were explicitly told that the $20 restaurant credit was per person, but when we went to use it, we found out it was actually per room. A 4-star Marriott property should proactively manage known noise disruptions and, at the very least, ensure their staff gives accurate information to guests rather than making promises they won't honor. Between the sleepless night and the misdirection at the front desk, this was a highly frustrating stay. I will not be returning.

The staff is great