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Smell is bad. Towels are dirty.

Staff was very friendly and accommodating. My room was a little warm so I asked to be moved. I was told that the AC actually turns off after no motion or activity in the room. Not sure how true that is. But it was unusually humid and sticky in the room. I did not get a good nights rest for the three nights I was there. The property itself is a little outdated, but that I’m sure leads to the charm. I do feel like pictures online should reflect the true character of the hotel. I don’t believe there was enough picture. Had I seen more, I probably would not have chosen this hotel. Smelled a little old as well. I’m sure someone else would love it, but it was not for me.

A fantastic location - within easy reach of the Hayes Valley restaurants, Haight-Ashbury and, on Fourth of July weekend, the brilliant Filimore Jazz Festival. It was a real treat to stay in what felt like an authentic neighbourhood in this beautiful Victorian building.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.