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This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Everything was good

The staff was lovely and we really appreciated the complimentary luggage holding, beach towels and chairs. We were able to hear our neighbors- thin walls & gaps on the doors contributed to this - but nothing unexpected since it’s in a busy area of south beach. We were a bit disappointed that the pool hours on the handout were not accurate. Overall a good stay in a clean safe hotel.

N/A

Excellent