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Highland Falls Vacation Packages

The room was clean enough—no frills, just basic amenities. The location seems a little rough at night but better in the daytime. The fact that it's across from a hospital that has security makes it slightly more safe. My interactions with the staff weren't great and they provided little help. I only stayed 2 nights but after night 1 I had a clogged toilet and when I told the front desk about it they said that maintence wasn't there on the weekends and that the plunger wasn't accessible. I had to inquire multiple times about getting a room change and then I had to go back again for a new key. It's convinient enough for a short stay for a lone traveler but nothing more.

great staff

Very clean, attentive staff and very helpful