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Imperial Vacation Packages

The property is conveniently located in central IB. And while other rooms looked like they would be comfortable our room was located across from where the garbage is dumped and the washer and dryer. I messaged the property manager right away and sent photos of the overflowing garbage. I asked to be moved to another room. They said that was not possible. They did say they would give me a 10% refund on my stay. They never honored this. This level of garbage certainly attracts rats. Who wants this right outside their door? I gave them feedback that this particular room should not be rented out as a guest room because of the garbage and noise from the washer and dryer running.

Convenient location and felt very safe in the area. The staff were very kind and welcoming. I would definitely stay here again.

Would stay again for sure!

A very great location for Gaslamp District and close to Petco Park. Room was big and clean.

The room was clean and comfortable, except for the temperature. The room was at 78 when I checked in, and there weren't instructions on how to use the thermostat. The young man at the front desk in the evening was terrible. Condescending, one-word answers, acted as if I were stupid for asking questions. He just couldn't be bothered to help with anything. You know who was GREAT? The valet. He stepped in to help each time Mr. couldn't-be-bothered brushed me off. He was more attentive from OUTSIDE the building than the desk guy was. Plus the valet took extraordinary care of my car while it was in the hotel's possession. Not likely I'll choose the same hotel next time I'm in San Diego. Too many other options.