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I only stayed for two days, but the experience was disappointing. I arrived at 2:30 PM, just 30 minutes before the 3:00 PM check-in time, and had to wait standing because the reception area had no chairs. The room was never cleaned or organized during my stay. Used towels were not exchanged, but after informing the front desk, I was simply given new towels and had to carry them myself to the third floor. The Wi‑Fi was very slow, frequently disconnected, and unreliable. Overall, I do not recommend this place.

Amazing and attentive service! Highly recommend to anyone!

Good location and is easily accessible to public transportation to get around. It is a bit of a older building so it had no AC but it was surprisingly fine especially since I was scared that it was going to be hot since we booked in the summer. Front desk was always staffed and were incredibly helpful on some places that me and my friend could go to.

The room was old and dated, the curtains were torn and the blinds falling down, the front desk was not able to fix the issue and did not address it at all. The best part of the hotel is the location.

Parking is difficult and rooms are in a loud busy section of San Francisco near a bus stop. Bring ear plugs you like to sleep (probably this way in most of the city).

We had such a wonderful experience at the 1 Hotel. It was such a great location being by the Ferry Building and their restaurant was incredible. Next time we visit we’ll definitely be staying here!