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Lemon Cove Vacation Packages

Clean room nice staff couldn’t find the remote

Our first time at AutoCamp sequoia was so memorable. We were there with another couple and as we had asked they put us close to one another. We wanted to stay in the airstreams and were amazed by how beautifully the interiors were done. The kitchen was well stocked even though we only used the tea kettle to make hot water for tea. I liked the quality of the sheets and towels. The shower head wasn't working properly because the area has hard water but it was changed minutes later after we mentioned it to front desk. They serve a very simple but great quality breakfast of granola and milk and their coffee was top notch (I am a coffee snob from Portland). Their common areas are done beautifully as well and they had drinks and happy hour daily. We will try other AutoCamp locations in the future.

The place is convenient to Sequoia, but rhe beds in Room 19 are Outdated, rhe room’s floor is ipsated but the bathroom door is very loud and sqeaky

This was the worst communication i have ever seen from employees. We got there they put us in a king size bed with a tub in the middle of the room. When i went back in and said that was not our room he said oh well our room was given away earlier and this is all he had, He wasnt there. It should of never been given away so he got us another room after saying he didnt have anything and that we could only be there one night becuase it was being used another and that staff would move our stuff to a new room. oh and we didnt have to pay for the upgrade. whoopie doo it was 2 queenbeds and a sofa bed, we had reserved 2 queen beds. I did not trust that so we packed our stuff up went to the desk I told the guy we had our stuff so they didnt have to move it. A different guy he looked at me like i was crazy he had no idea so i said please leave a note. We went out to enjoy our day came back a3rd guy explained we needed to know what room he looked at me and said what do you mean so i explained the whole thing again and he said that we are in the same room. so what does that mean the other person lost their room that they had reserved. In the morning the maid knocked once couldnt even get the covers off and she walked in, we told her we havent checked out then she just walked in again later. Complained to the front desk gets you no where. highly disppointed in this customer service for these high price rooms.

My family and I booked our stay at the Hampton Inn in Tulare expecting a clean, comfortable, and relaxing environment. Instead, we were met with severely degraded room conditions and a complete failure to meet basic hospitality standards. The accommodations are in dire need of immediate maintenance and updates. The mattresses are completely worn out to the point where you can feel the individual coils and springs, resulting in violent motion transfer every time someone moves. Unsurprisingly, our entire family suffered a terrible night's sleep. Compounding the issue, the room carries a heavy, unacceptable odor of must and mold, and the carpet is visibly overdue for a deep clean or replacement. In the bathroom, the shower fixture was malfunctioning, requiring nearly 45 minutes of running water just to reach a warm temperature. Overall, the room felt dirty, neglected, and far below what guests should expect for the price charged. The breakfast service was equally disappointing. Attending breakfast at 8:45 AM on a Saturday—peak weekend hours—we were served watery, unappetizing eggs, while key items like potatoes were completely ran out and never replenished. To make matters worse, the staff displayed complete indifference throughout our stay, failing to offer even a basic greeting or polite smile. We are unfortunately forced to endure a second night here, and we are counting down the hours until we can leave and sleep in a proper bed. This experience was a complete waste of money