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Apt in cellar of old house, steep steps, renovation not complete especially HVAC

Staff are very friendly. Beautiful, clean rooms. Delicious restaurant downstairs

I bought the breakfast and it was not good. I think for the price, it should have been better, including better offerings. They show a picture of breakfast in the elevator but don't actually offer that during breakfast time.

We enjoyed our stay at the Westchester Marriot. The room was comfortable and clean, the cleaning staff was exceptional, and the meals through room service were tasty and arrived hot and fresh. The front desk staff was professional and checked us in quickly. We would definitely stay here again.

This was by far one of the worst hotel experiences I have ever had. I booked an extended stay at Stamford Suites through Orbitz and arrived to find accommodations that were filthy, deteriorating, and nothing like the advertised photos. The suite had visible mold-like growth in the bathroom, rusted fixtures, damaged cabinetry, poorly maintained surfaces, and a leaking window that left standing water on the floor. These were not minor cosmetic issues but serious sanitation and potential health hazards. After just one night, I developed numerous bites across my back, which I suspect were from bedbugs. I had to purchase medication and supplies to treat the irritation. I immediately contacted Orbitz and the property, documented the conditions with photographs, and requested assistance. Instead of meaningful intervention, I encountered delays, poor communication, and little accountability. I was forced to stay one night because I had nowhere else to go. Although Orbitz eventually issued a partial refund, I was still charged an inflated first-night rate, and my Orbitz rewards were not restored. Worst of all, I was in town following a tragic death in my family, helping prepare for a funeral. Instead of having a safe place to rest, I spent precious time dealing with unsanitary conditions, health concerns, customer service disputes, and finding alternative accommodations. I have photographic evidence of everything. The lack of cleanliness, compassion, and accountability was insane