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The hotel was okay for our short stay. But not worth the money they charged. There were a lot of questionable individuals coming in/out of the property as well as nearby. But my biggest complaint was with the staff at the front desk this morning 10Oct2026 at approximately 10:30am. I mentioned our stay had been fine for the most part, except for our final night (when those above us made major noise all night long and also since the previous night also our shower would not drain. I mentioned these items and asked if they could compensate or accommodate for the issues and lack of sleep caused by noise the night before. He asked, "Did I report it." I said, "No. As i felt unsafe making a noise complaint with such questionable individuals coming in/out of the property. As they likely would know who reported fhem for noise." The individual simple shrugged me off showing zero concern or empathy. And said, "I can't do anything since you didn't report it." There was no acknowledgement as to why I didn't report the issue, etc. I would not advise anyone to stay here. And especially if you have children.

We had 3 adults staying there. It was advertised for 3 adults, however, the futon foldout was only big enough for a kid. We took pictures of our adult kids and their heads went over the futon. However. After complaining, the owners dropped off a double/queen blow up mattress, about the 3 day into the stay, meanwhile one of the kids had to move into our room. So, bad news, the room was not set up for 3 adults, but good news after days of complaining, the bed was corrected.

Great place to stay, was comfortable and staff was helpful.

We booked a mountain view studio with a kitchenette for three nights. The photos on the website make the rooms look so much nicer than in person. The rooms are dated and, with just a little bit of investment, could be so much nicer... and could possibly live up to the 4 star rating. The view from the harbor view rooms is truly lovely. Our mountain view room had minimal mountain, but when I sat on the balcony with my morning coffee, I could see a bit of the bay. And the view from the lobby and reception area was great. Each morning, there was coffee, fruit, and banana bread, and one can sit there and look at the bay, the mountains, and the chickens! Or bring your coffee to the floating dock and enjoy the bay from there. The service was good, requests for a couple of things were quickly met, while a request for towels took a bit of time. The kitchenette was simply, but adequately, stocked. We were on the go during our stay on Oahu, so did not use the amenities, but would have loved to kayak on the calm waters. I would recommend this hotel, for the location and the views. Our expectations on a 'resort room' were higher than they should have been, but as long as you know, then you will not be disappointed. Aloha and mahalo.

Need a refund