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Pala Vacation Packages

Great hotel. Convenient location to the downtown area and Gaslamp. Plentiful parking structures nearby. The only negative was the amount of homeless encampments nearby.

The staff was incredibly kind. From the front desk staff to the valet .

It was clean and quaint. The property was quiet. I wish the air worked and I did tell them that. They also need to add mirrors and a bigger shower. The shower curtain kept clinging onto me . Over all I would come again. They have definitely done alot to beautify the property.

charming and tasteful

We were under the impression that the whole property was recently renovated so we expected great comfort. The shower only had one wall dividing the outside and inside, and no door or curtain to close, therefore, water got out every time we showered. The pillows were awful and the place was not the cleanest. Hair and a strangers bottle cap on the floor (the day we checked into the room). You are not allowed to smoke anywhere on the property or near. You'd have to walk down the block for a smoke. No microwave. Not family friendly. They have a restaurant that accommodates mostly adults. Staff is ok but not great hospitality. Housekeeping forgot to leave soap or take out trash even though we requested it beforehand. We stayed for 4 nights as a family of 4. We thought it was going to be an upscale hotel because they claim to be over 4 stars. It was definitely not. We will not stay here again nor recommend.

Amazing staff, clean room and perfect distance from prime area in Gaslamp!

We had a nice view of the ocean from our balcony. The staff who cleaned were wonderful most staff were very kind and greeted us in yhe halls. The issue we had was the air-conditioning was not working and nothing was done. The room was so humid I could not get my hair or makeup right for the wedding we were there to attend. A staff at the front desk said to open the sliding glass door to let the night cool breeze in the problem is there is no screens and bugs can get in the room and the balcony was shared with another room. I was told someone from management would call to make things right and that never happened. The humidity was so bad the facing on the closets and drawers was bubbled up and the bedding smelled musty and was damp. Staff did change the bedding for us but nothing was ever done about the air conditioning or the humidity. I really wanted to join their membership but with this kind of customer service we decided not to.

Enjoyed our stay at El Cordova! A little bit of Europe in the heart of Coronado. Suite was very accommodating and location terrific!