Search Deals on

Shandon Vacation Packages

The resort is great. However, I did not like the deception tactic they utilized to make you buy their timeshare. The resort staff made it seem that you are going to receive a tour of the facility. Instead, you were directed to their sales office where aggressive salesmen attempted to sell you their product.

Courteous staff. Beautiful room. Nice exercise room. Needed a recline bike though. Husband has Parkinson’s & cannot do treadmill but bike is important. Coffee in room was special delight. TV was nice & all channels offered were too. Convenient location to many places.

I like that the staff was friendly and helpful. Im not sure if they had sewer problems because in some areas it smelled like pee. The place needs some remodeling.

Bucket list stay in Berkeley! Gorgeous views, impeccably maintained & kind staff. Will stay again!

TINY room. No place for suitcases. No place for toiletries in bathroom. View was of peeling paint of building about 10 feet away. Pillows smelled bad. Mattress like a board.

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.

Dirty, smelly, poor condition. Regret choosing this place for our stay