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This property uses "contactless" hosting, which means there's no staff on site. In my case, the A/C unit in my room was inoperable and so I requested maintenance through the text message connection to somebody, somewhere. I received text message cheery responses and assurances for 2.5 days, but nothing ever happened. No repair happened. No one seemed to show up. I did overhear other guests complaining about a similar situation. So, if you're not too fussy, if you're just looking for a flop on Imperial Beach, this is a not a bad deal. It's like renting a sleep pod at an airport. Hope everything goes smoothly!

What a great boutique hotel with spacious, clean and comfortable rooms. Reasonable prices.

Great location and historic hotel. No air conditioning in the hotel, only in the rooms. Poor amenities. No slippers provided, rooms are very basic. There are no ice buckets, glasses, etc. The hotel is not kept up, looks tired and run-down. The staff were not very friendly or helpful other than the valets. The food at the restaurant was horrible!!!!! Wilted greens for garnish were sad, just leave them off. The steak was way overcooked, the baked potato cruchy, no taste in the food, one of the worst restaurant meals I have had. One small elevator, and it needs to be said again, NO AIR CONDITIONING in the hotel other than the rooms. Would not go back.

Very helpful staff especially Jovannie who helped me carry my suitcases 3 flights of stairs! He also helped fix the TV wifi and helped troubleshoot the aircon system. 5 stars well done!