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Spring Valley Vacation Packages

Would be a really nice resort if they paid attention to the details and fixed up a few cosmetic issues in the room

My girlfriends and I stayed here over the weekend for my Bachelorette party. It well exceeded all my expectations. The staff was very friendly and helpful, the property was very well maintained and clean! The room itself was spotless and beautiful, not to mention the cool high tech gadgets used in the rooms to operate the lights, AC, and privacy sign. The one downfall was that the AC was not super effective and did get a bit stuffy in the room, but it's understandable because it is an older building but hopefully it's something they can look into updating soon. The beds were SO comfy and clean, we slept like babies! Will definitely be gong back and would recommend this hotel to anyone!!

The property is conveniently located in central IB. And while other rooms looked like they would be comfortable our room was located across from where the garbage is dumped and the washer and dryer. I messaged the property manager right away and sent photos of the overflowing garbage. I asked to be moved to another room. They said that was not possible. They did say they would give me a 10% refund on my stay. They never honored this. This level of garbage certainly attracts rats. Who wants this right outside their door? I gave them feedback that this particular room should not be rented out as a guest room because of the garbage and noise from the washer and dryer running.

Good location

Good centralized area, but room was hot and humid small portable a/c did not cool room enough. There were a lot of homeless sleeping outside the building. I heard another guest cancel for hot room and too noisy..We cancelled the rest of the stay..moved to another hotel, other than that it was nice and clean. Maybe it would of been better to stay in cooler weather..

small but cute room, lighting in bathroom was terrible couldn't see to get ready , no full-length mirror, window was to the walkway so that wasn't great, and construction next door - so nose.