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Stephentown Vacation Packages

The property was beautiful overall, but I encountered a staff member who was unfortunately very rude. Although I am 18 and booked through Expedia, the hotel policy requires guests to be 21. Expedia verified my age, and I didn’t encounter any issues until I arrived. I checked in and paid the remaining balance for my two-night stay, but was then confronted by a man who claimed there was an issue due to the age policy. He did not speak to me kindly, leaving me on edge for the remainder of my stay, fearing I would be evicted over a discrepancy with their Expedia listing. To make matters worse, the sauna was broken, and the breakfast was inadequate. Furthermore, checkout is at 11:00 AM or earlier; when I went to check out at 6:30 AM, there was no staff present, so I simply left my keys on the counter to get to work. As someone who works in customer service, I would never speak to a guest the way he spoke to me; if not for that interaction, I would have had a pleasant stay.

liked it was clean . furniture is dated. Roads need repair . too many potholes

The place was clean and beautiful. You need to check with Expedia . I didn’t get the steps to get in, since there is nobody on site. to check in. I call the phone on site. Somebody call me back and walk me through step to get in.

Everything was perfect from check in to check out. Amazing property. Hope to return soon.

A very nice experience, the Howland House is a very charming guesthouse with cozy, rooms, an excellent restaurant, Oliver’s, right downstairs and a really welcoming atmosphere. Staff were helpful and friendly, really couldn’t have asked for a nicer stay. We had a standard room with a shared bathroom, but the way it was setup made it totally comfortable. Highly recommended place if you’re in the area and we’ll almost certainly return.