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We loved the Fairmont Copley plaza! It’s a very special experience staying on the Gold Floor. The staff takes care of all of your needs and request. We felt so pampered. We stayed over 4th of July and Gold floor had an exclusive event. One of the best hotels we have ever stayed at, and we travel a lot.

From the moment I checked in with Natalie, our 4 days were superb! Natalie was so friendly and explained the property and amenities (our first time there). Even though I researched the property, and am originally from close to Boston, it was the 4th of July weekend, and there was Sooo much going on. Head concierge Nathan provided lots of tips about the best places to see certain events. So helpful. Our room was beautiful and well appointed. I miss the days of the shower cap, sewing kit, slippers, robes, etc. and they provided all that. The bed was extremely comfortable and the housekeeping staff wonderful. We go to Boston a few times a year and will be looking forward to returning here. Fabulous location!

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.

perfecto

Starbucks and rental car service

I highly recommend this location! The staff went above and beyond the call of duty to ensure we had a wonderful stay. The service throughout the property was truly excellent.

We had a great stay. Very friendly staff!