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Tupman Vacation Packages

It's not bad here, but definitely won't come back because of one thing: I got a frightening email the day I had to check in claiming my card on file was invalid and that my reservation was going to be cancelled within an hour. I was literally at LAX on shuttles, then a cab trying to get over to this hotel. I responded with multiple messages, called the hotel dozens of times and nobody responded. My card was never invalid. I checked in at the hotel just fine. It was like the message never happened, but the hotel definitely wrote that in a message sent through Expedia. They need to get better at answering their phone. Guests might think this place is a scam, even though it's not. It's a decent place to stay if you're not picky. But it's got the same problems as any motel - loud area, screaming kids, etc. I don't personally care, but I know other people will make a bigger deal of that. My only complaint is the hotel's failure to answer their phone and communicate better with guests if they threaten to cancel a reservation and not even help the guest figure it out.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

A well-maintained property that felt safe. My room was comfortable. It’s very close to the metro station so it’s easy to get around the city. Front desk Staff was always there to keep an eye on people coming in to the lobby. They were very nice and helpful.

We stayed for one night & unfortunately we would not repeat our stay the room was outdated as soon as we shut the door there was a huge gap underneath so we had to put a towel, there was so many tiny fruit flies which we had no idea how they were appearing after we kept killing them! We were very frustrated that there was absolutely no counter space near restroom sink! We seen lots of cob webs on the light fixture which made it look dirty. I also want to mention that there were no outlets to charge our phones only one was near the restroom very inconvenient. The one thing we liked were the beds very comfortable and of course the location was perfect for Disney!

Great location and incredible views. Large deck and living room. Ellie in the office is great