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West Portsmouth Vacation Packages

Room had awful smell! Like dead feet! Had to go To the store to get air freshener! Huh and front desk guy was rude about it.

Traveled to this casino/hotel 10 years ago and loved it so I was really looking forward to our getaway. It has gone downhill. Sad really. There is still smoking in the hotel that really takes away from the resort vibe. Luckily we got a smoke free room but the hallways still stink. Rooms are nicer, bed comfy. Only one option for a good meal so we ate at the same restaurant four times over a few days span and was about sick to death of it. We enjoyed visiting Madison and Vevay. If hotel went no smoking then I’d probably return.

Staff was nice but when you have issuses with the clicker to the TV they will tell you to use the buttons on the TV. TV had a back sound like its about to die. Not all lights worked. Thank goodness for the sun. The windows had somethin on it so could not really see out. Cig buds next to end table not ours we so dont smoke. Allergies... main door looks like some one bashed it in with wood broken. Door does close an lock tho. No Springdale system just a smoke detector. Its ok for a night but not really comfy. Pillows are well used an flat only 2... As for cleaning for towels an trash. Out of 4 days. Only once an we had to ask for it. They where nice to hand us clean towels.

Clean facilities with a nice outdoor pool area. Very nice staff.

Good Overall

It was a large room and very clean!

BEST FRONT DESK AWARD: We've been fortunate to stay recently Chicago's Drake and Memphis' Peabody, but Cincinnati's Voco has them both beat when it comes to their front desk staffs! This Ohio IHG property has excellent rooms -- bed and bathroom are exceptional!

Beautiful hotel